topic Re: Register for 911 Text services in Get Support

Register for 911 Text services

Expobaby — Sat, 15 Oct 2022 16:15:55 GMT

HI, How do I register for 911 Text Services? I had surgery on my neck and I am unable to speak. I was told to register for 911 text, but the website is outdated and I can't figure it out. Could someone guide me on the process?

Re: Register for 911 Text services

softech — Tue, 11 Oct 2022 13:04:24 GMT

@Expobaby the info. is here

https://productioncommunity.publicmobile.ca/t5/Get-Support/What-is-T911-service-911-Text-service/m-p/63#M8

and yes, I don't think the contact us link works. Please open ticket with PM support

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Re: Register for 911 Text services

Expobaby — Tue, 11 Oct 2022 13:51:12 GMT

Thank you. I submitted a ticket and I'm waiting for a reply.