topic Re: "Page Expired" in Get Support

"Page Expired"

musicollector — Wed, 10 Aug 2022 15:13:23 GMT

This constantly happens on my.mobile device when I try tog into the Community or my account. It is very frustrating. It doesn't happen when I log in on the PC with the SAME password I had used unsuccessfully on the phone. It is not my network connection because everything else works. I tried clearing the cache and trying private mode. No dice. And, the strange thing is randomly ithe same credentials work after several tries on my phone! This is especially frustrating because there is no app available and I have to rely solely on the web login on the mobile device.

Re: "Page Expired"

MrSpock — Wed, 10 Aug 2022 15:18:16 GMT

@musicollector hi I know you cleared cache and cookies,did you try a differerent browser and a reboot?

Re: "Page Expired"

Lux — Wed, 10 Aug 2022 15:19:35 GMT

Incognito works really well to get around that problem.

Re: "Page Expired"

musicollector — Wed, 10 Aug 2022 15:31:56 GMT

Tried those already, with no luck. Anyway, I shouldn't have to do that every time just for this one login.

Re: "Page Expired"

musicollector — Wed, 10 Aug 2022 15:32:27 GMT

Tried that too. I am using Chrome Beta.

Re: "Page Expired"

musicollector — Wed, 10 Aug 2022 15:51:34 GMT

Okay, I resolved it! I installed Vivaldi browser, set it as default, and placed a shortcut on my desktop. Looks good so far after multiple logins.

Re: "Page Expired"

Timer — Wed, 10 Aug 2022 17:26:35 GMT

@musicollector

tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,

Re: "Page Expired"

Alycatstraz — Sun, 09 Oct 2022 18:07:48 GMT

This also happens to me constantly and it's so beyond annoying no matter what I do. I have cleared cache forced stop app used a different browser and can never log in to my self serve account wtf

Re: "Page Expired"

Alycatstraz — Sun, 09 Oct 2022 18:08:02 GMT

Not for me

Re: "Page Expired"

Alycatstraz — Sun, 09 Oct 2022 18:08:14 GMT

Same

Re: "Page Expired"

hTideGnow — Sun, 09 Oct 2022 18:13:23 GMT

Hi @Alycatstraz instead of clear cache all the time, try using Incognito mode

Re: "Page Expired"

K89 — Wed, 09 Nov 2022 14:13:38 GMT

I was having trouble logging into my account as well, as it was giving me a page expired notification instead of logging me in. What I discovered is that after I selected my username and had the password in (mine was saved so I just had to select my username when I went to the password field), I should not click Sign In but rather just let it go to the next page itself. Sometimes I have to put the username and password in again. I can always successfully log in then.

Re: "Page Expired"

Joecrush — Tue, 22 Nov 2022 00:26:03 GMT

This works I just let the fields fill in from my saved passwords don't push sign in just let it go on it own and it will load the next page which is my account page👍👍

Re: "Page Expired"

Butterfly111219 — Sat, 14 Jan 2023 20:03:58 GMT

Wow you just save me a tonne of stress. Thank you

Re: "Page Expired"

hTideGnow — Sat, 14 Jan 2023 20:05:16 GMT

hi @Butterfly111219 yes @K89 's tip is a good one