topic Re: Plans in Get Support

Plans

Queenstrent — Fri, 07 Oct 2022 21:48:39 GMT

I recently hooked up to Public Mobile. I purchased the $25 1 G plan. Today I received a Welcome email. It said I purchased the $25 plan and will be given 500 MG . Where is the rest of my data?

Re: Plans

hairbag1 — Fri, 07 Oct 2022 21:49:54 GMT

Ignore it....you have 1024mb's of data at your disposal.

Re: Plans

dust2dust — Fri, 07 Oct 2022 21:55:35 GMT

And does it say somewhere something about getting $2 for autopay? If so, then that's also wrong. But you could certainly demand it this once. The argument would be that you have a message saying so. It should not be your problem they can't keep up with the proper messaging.

Re: Plans

softech — Fri, 07 Oct 2022 22:06:46 GMT

@Queenstrent PM has change its Plan details a month or 2 ago, likely they are sending you the old Welcome email.

Yes, with $25 plan, you will be getting 1GB data. You can confirm your plan details by logging into My Account. Just ignore the email

Re: Plans

Yummy — Fri, 07 Oct 2022 23:05:29 GMT

Current $25 plan does come with 1GB of data.

Post screenshot of your account showing minutes/data to confirm.

Re: Plans

JL9 — Sat, 08 Oct 2022 04:38:35 GMT

lol true story but I don't think that will ever change, in 50 years it will probably be saying the same thing.