topic Re: Data in Get Support

Data

MatthewBourdon — Fri, 07 Oct 2022 19:17:14 GMT

Phone says ive used 100gb!

On my account it only shows 1054mb however, just wanna make sure im not about to be charged for the massive amount of data next billing period!

Thank-you,

esjliv — Fri, 07 Oct 2022 19:21:43 GMT

@MatthewBourdon - is your phone set to the start date of you public mobile plan? If not, do go by what your phone says.

Go by My Account, but ensure you are hitting the circle refresh button to see latest data, or log in through an incognito tab mode.

There is NO overages here. So you will not be over billed for something you do have. 😃 Once you run out data just stops working.

hTideGnow — Fri, 07 Oct 2022 19:25:19 GMT

100GB?? that is a lot of moeny!! $15 for 1GB!!

Just joking. PM is prepaid, no overage, you have to buy before you use. So, you are safe

Are you on iPhone? iPhone usage won't reset until a manual reset

And maybe you got mixed up with WiFi usage??

MatthewBourdon — Fri, 07 Oct 2022 19:28:17 GMT

Oyyeee that was totally it! I was looking at the wifi usage instead! Minor heart attack avoided! Thanks all!