topic Update payment info for auto pay in Get Support

Update payment info for auto pay

LHuber — Fri, 07 Oct 2022 18:03:29 GMT

How do I update my payment info for auto pay?

Re: Update payment info for auto pay

computergeek541 — Fri, 07 Oct 2022 18:05:43 GMT

@LHuber wrote:
How do I update my payment info for auto pay?

Please log into yoru account at selfserve.publicmobile.ca

Once you've logged in, go to the payment section. There is a manage credit card option.

Re: Update payment info for auto pay

esjliv — Fri, 07 Oct 2022 18:16:11 GMT

@LHuber -

If never created a My Account before (since I see you around here since 2020...this may be the case if you activated in store) and your account is currently in suspended status you can look into obtaining a voucher to make a payment through 611, see here: https://www.publicmobile.ca/en/on/get-help/articles?q=vouchers

Locations to obtain some: https://publicmobile.ca/en/on/payment-voucher

If this is you case, once account is active you can submit a ticket with CSA to get My Account created, here: Create, forgot or change My Account email or password link