topic Re: Bill payment extra charge fee in Get Support

Bill payment extra charge fee

blackrice — Thu, 06 Oct 2022 20:09:38 GMT

Telus has announced that they will charge extra fee for credit card bill payment. Does anyone know whether Public Mobile will do this to credit card payment too?

Re: Bill payment extra charge fee

Outdoorsman — Thu, 06 Oct 2022 20:26:23 GMT

@blackrice hello not at the moment but I wouldn't say it won't happen in the future,I will be using other methods of payment at that time ie debit or voucher

Re: Bill payment extra charge fee

computergeek541 — Thu, 06 Oct 2022 20:25:24 GMT

@blackrice wrote:
Telus has announced that they will charge extra fee for credit card bill payment. Does anyone know whether Public Mobile will do this to credit card payment too?

Unfortunately, none of the members here would be able to accurately answer that questions. Public Mobile has not given any indication about this.

Re: Bill payment extra charge fee

Becool — Thu, 06 Oct 2022 20:49:00 GMT

Hi, there

No yet, but I'm highly suspicious it will, for A) Telus would not impulse such a uncompetitive policy unless it have to, B) there is news from CBC yesterday warning consumers to be aware of new "credit card using fees".

Canadian businesses can now charge credit card transaction fees | CBC.ca

Only wish Public Mobile standing still on its good service 😉

Re: Bill payment extra charge fee

Meow — Thu, 06 Oct 2022 21:04:39 GMT

Nobody know and we are hoping it will not happen. If it does, there will be a ways to load funds to your account and not paying fee Unless.... ALL business in Canada starts charging us that fee.

Then we will go from future cash-less society to 19th century cash society and barter...

Re: Bill payment extra charge fee

hTideGnow — Thu, 06 Oct 2022 22:00:15 GMT

Hi @blackrice

At this point, it is uncertain whether PM will follow, but time will tell.

But luckily Koodo does not have it yet. Telus might starts this first to see the public response and see if Rogers and Bell will follow and they will decide if they will bring this great "invention" down to Koodo and PM

Re: Bill payment extra charge fee

LurganIeUk — Thu, 10 Nov 2022 21:54:00 GMT

Just paying my bills today.

Telus emailed my charges $81.11

Downloaded my statement $81.11

Credit card statement $82.48

!!!So haywire!!!

Re: Bill payment extra charge fee

Becool — Thu, 10 Nov 2022 23:16:58 GMT

Does Public Mobile need to give their customer, say 30 days' notice on the new charge if they will do the same? I haven't got anything yet, at least up to now🤔

Re: Bill payment extra charge fee

computergeek541 — Thu, 10 Nov 2022 23:32:15 GMT

@Becool wrote:
Does Public Mobile need to give their customer, say 30 days' notice on the new charge if they will do the same? I haven't got anything yet, at least up to now🤔

Public Mobile needs to give 30 days notice of changing the price of the plan of an existing customer.