topic Re: changing old email in Get Support

changing old email

Mcrouser123 — Thu, 06 Oct 2022 21:20:30 GMT

How do one change a forgotten email or user name.

Meow — Thu, 06 Oct 2022 21:21:22 GMT

To change your email and gain access to your account, contact agent as only they can do that for you.

To contact CSA-agent, there are 2 methods:

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

RossN — Thu, 06 Oct 2022 21:45:54 GMT

hi to update or change your email you will have to contact a customer service agent

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply