topic Re: reestablish servise in Get Support

reestablish servise

rogerdoucet — Thu, 06 Oct 2022 15:54:43 GMT

reestablish servise

Re: reestablish servise

Outdoorsman — Thu, 06 Oct 2022 15:56:34 GMT

@rogerdoucet hi was your service suspended,more then 90 days and you will need a new sim and email

Re: reestablish servise

softech — Thu, 06 Oct 2022 15:56:57 GMT

@rogerdoucet wrote:
reestablish servise

@rogerdoucet reestablish as in reactivate from suspended account? or want to start another PM account after the old one is closed?

if you have a suspended account, and can login, then login to My account first. Once you are there, you will see the button Reactivate my plan. Click on that and follow the prompt to make payment

If you had a closed PM account, then you will have to get a new PM sim card and reactivate a new account

Re: reestablish servise

Meow — Thu, 06 Oct 2022 16:42:54 GMT

If your account was suspended for less than 90 days, log in to your account, pay the bill and restart service.

If account is suspended for longer than 90 days then your account is closed - number lost.