topic Re: Email address… in Get Support

Email address…

Jb03 — Wed, 05 Oct 2022 14:55:04 GMT

How do I have a private chat in regards to an email issue?

Re: Email address…

darlicious — Wed, 05 Oct 2022 14:59:04 GMT

@Jb03

To send a private message to customer support click on the link below...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Email address…

Meow — Wed, 05 Oct 2022 15:06:26 GMT

You can talk to agent:

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

Re: Email address…

computergeek541 — Wed, 05 Oct 2022 18:48:58 GMT

@Jb03 wrote:
How do I have a private chat in regards to an email issue?

Are you trying to change the e-mail address on your Self Serve account or are you having trouble receiving the Self Serve 2FA code by e-mail? A Public Mobile CSA can help with that, but if this is a general quetsion about your e-mail service, Public Mobile wouldn't be able to assist with that.