topic Re: Bill in Get Support

Bill

Makarova — Tue, 04 Oct 2022 23:01:57 GMT

how do I request a bill for services to my email?

Re: Bill

RossN — Tue, 04 Oct 2022 23:05:17 GMT

@Makarova hi to receive an invoice

you need to contact a customer service agent

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

Bill

darlicious — Wed, 05 Oct 2022 11:49:07 GMT

@Makarova

You can download the last 12 months of your transaction history in your self-serve account on your payments page. If you manually pay for your plan amount a day or two before renewal after you get the reminder text you can download and invoice for that payment only at the time that you make the payment. This is much less onerous than asking customer support for an invoice for your services. Going forward you might want to consider this option.

It will include your name, address, phone number and account #.