topic Re: Return phone in Get Support

Return phone

Tazzo — Tue, 04 Oct 2022 18:19:07 GMT

I just bought a phone from public bout a month ago now my screen is broken what to do to send it back?

softech — Tue, 04 Oct 2022 18:20:38 GMT

@Tazzo was that within 30 days? I think the full refund is just within 30 days but there is a one year warrantly

Don't want, open ticket with them today. Since chatbox usually have problem with CPO tickets, please direct message them with your order number :

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Metal1967 — Tue, 04 Oct 2022 18:27:57 GMT

@Tazzo Define broken.. if it’s cracked etc not likely you’ll have warranty..

will13am — Tue, 04 Oct 2022 19:16:35 GMT

The warranty is for manufacturer related damage, not personal induced damage, misuse.

BKNS27 — Tue, 04 Oct 2022 19:32:34 GMT

Very slim that PM will cover damage screen if was accidentally dropped.

You will need to bring it to a cell repair shop to have it replaced.

DDM69 — Tue, 04 Oct 2022 20:14:22 GMT

If you broke it you’re out of luck. Send it to the dump.