topic Re: Data usage in Get Support

Data usage

Ilareema — Tue, 04 Oct 2022 04:57:26 GMT

Data usages are showing up in my account usually indicating times such as early morning and past midnight. These are the times I am at home fast asleep. When I am home my WI-FI is on and any usage of Internet is via Wi-Fi. What is the explanation of my Data usage during these odd times?

Re: Data usage

Dunkman — Tue, 04 Oct 2022 05:02:45 GMT

@Ilareema

Same thing happens with my accounts. Public mobile seems to summarize the data usage for that day in the late evening or early morning. It still should be accurate for that 24 hours.

Re: Data usage

softech — Tue, 04 Oct 2022 09:19:10 GMT

@Ilareema Yes, PM only update the data entries around twice a day. So, the amount you see on Usage history with that timestamp does not mean you used that much data on that time. Instead, it just means the total data consumption between that timestamp and the time of the previous data usage entry