topic Re: Fiona Data Bonus in Get Support

Fiona Data Bonus

NicBakker — Sat, 01 Oct 2022 17:21:11 GMT

I see folks are using promo codes to redeem a hurricane Fiona 2GB data bonus. I never received a text containing such a code. How do I go about accessing this data bonus?

Re: Fiona Data Bonus

hairbag1 — Sat, 01 Oct 2022 17:22:36 GMT

Do you have an area code in affected area ? Seems it's only available to limited areas.

Re: Fiona Data Bonus

Yummy — Sat, 01 Oct 2022 17:25:33 GMT

Use code other reported and add it to your account. If you are eligible for bonus it will added to your add-ons.

Re: Fiona Data Bonus

darlicious — Sat, 01 Oct 2022 17:50:27 GMT

@NicBakker

If you believe you are eligible and the promo code doesn't work in your account contact customer support and ask if you do indeed qualify for the data bonus. If you do they will likely arrange for you to receive the text or add the bonus to your account from their side. Click on Simon at the bottom of your page in the green section to submit a ticket to customer support.

Re: Fiona Data Bonus

NicBakker — Sat, 01 Oct 2022 18:16:12 GMT

I do.

Re: Fiona Data Bonus

NicBakker — Sat, 01 Oct 2022 18:17:13 GMT

I do not know the "code other reported".

Re: Fiona Data Bonus

dust2dust — Sun, 02 Oct 2022 21:13:36 GMT

The code is 2GBFiona and you log in to your account and click on the ~~Payments~~ Plans & Add-on tab and then all the way down you enter the code in a promo box. Try it out. Use private mode too. You may even need to try a few times...if you're properly eligible. Regulars here may still not be certain about the criteria for eligibility. Area code, postal code. We know that having received the text isn't necessary.

Thank you @dabr . Way to keep the place right. Don't want misinformation.

Re: Fiona Data Bonus

Alexandf — Sat, 01 Oct 2022 19:01:55 GMT

@NicBakker

open ticket with PM support and ask them to check it for you

At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket

have trouble with Chatbot: Private message CS_Agent

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Fiona Data Bonus

jo_z_c — Sun, 02 Oct 2022 17:55:46 GMT

If you are eligible, sign into My Account. Click on the Plan and Add-Ons tab, scroll down to New Promotional Code box type in 2GBFiona code and press add. If it works you will see 'Promotion has been applied successfully' in green below box. I believe the promotional code can be used up until Thursday 6th, I think.

Re: Fiona Data Bonus

dabr — Sun, 02 Oct 2022 16:59:06 GMT

@dust2dust I only see the promo box available on the Plans/Add-ons page and nothing on the Payment page?

Re: Fiona Data Bonus

computergeek541 — Mon, 03 Oct 2022 14:43:57 GMT