topic Re: Hurricane Fiona one time GB boost in Get Support

Hurricane Fiona one time GB boost

Lovejeannie — Fri, 30 Sep 2022 23:39:44 GMT

Hi. It doesn’t show where you enter the code they provided. Also I already added a bunch of add ons this past week. Can the credit be placed retroactively?

Re: Hurricane Fiona one time GB boost

dust2dust — Fri, 30 Sep 2022 23:40:42 GMT

Re: Hurricane Fiona one time GB boost

Remember — Fri, 30 Sep 2022 23:41:03 GMT

@Lovejeannie

open a ticket with PM CS_Agent. at : https://publicmobile.ca/chatbot. ask them to

type: Contact Us and Other
Finally Click here to submit a ticket
you will then direct to another page to open ticket.

If you have error submitting a ticket, send a private message to the CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check inbox(top right corner envelope icon) for response from CS_Agent.

Re: Hurricane Fiona one time GB boost

Lovejeannie — Fri, 30 Sep 2022 23:53:30 GMT

Thanks. I’ll do that

Re: Hurricane Fiona one time GB boost

dust2dust — Fri, 30 Sep 2022 23:54:03 GMT

Those add-ons will stay on your account for when you might go over your plan data. You could choose just to keep them. They don't expire. You don't automatically re-buy them.

Re: Hurricane Fiona one time GB boost

Remember — Fri, 30 Sep 2022 23:54:37 GMT

@Lovejeannie

check the update browser, open incognito mode,clear cache,cookie. try send again

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

link is works

Re: Hurricane Fiona one time GB boost

MACKA_SPLAFF — Sat, 01 Oct 2022 17:07:08 GMT

dust2dust - I already did as you mentioned, but it highlights as an invalid code.

Re: Hurricane Fiona one time GB boost

softech — Sat, 01 Oct 2022 17:11:14 GMT

@MACKA_SPLAFF what area code is your phone number??

Re: Hurricane Fiona one time GB boost

MACKA_SPLAFF — Sun, 02 Oct 2022 10:55:18 GMT

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