topic Re: Log on in Get Support

Log on

Hbeau — Sun, 02 Oct 2022 04:21:07 GMT

I can't log in to my account but can log into my rewards

JK8 — Sun, 02 Oct 2022 04:23:51 GMT

Yes, Account page is down right now. Try in a few hours or tomorrow morning.

Hbeau — Sun, 02 Oct 2022 04:26:26 GMT

I need to go to us tomorrow and add data and roaming. How should I proceed? Just wait?

JK8 — Sun, 02 Oct 2022 04:31:47 GMT

Try in a few hours. It will be up by tomorrow morning.

Edit: just try every couple of hours

dust2dust — Sun, 02 Oct 2022 04:32:28 GMT

If you know your 4 digit account pin then you can dial 611 and buy add-ons.

Or you can use the chatbot. Open it and say you're a customer and then sign in and then click on manage my account and then purchase add-on.