topic Re: Is 2gb Fiona Data real in Get Support

Is 2gb Fiona Data real

Stells — Fri, 30 Sep 2022 18:24:31 GMT

I just received this text

Public Mobile here
We're offering all customers impacted by Hurricane Fiona a free 30 day 2GB data bonus to help keep you connec...

Anyone know if it’s legit?

Re: Is 2gb Fiona Data real

will13am — Fri, 30 Sep 2022 18:06:39 GMT

@Stells , the deal has proven to be real. Just login to the self server portal, go to the plans and add-on tab and there is a spot to enter the promo code at the bottom right.

Re: Is 2gb Fiona Data real

Guylune — Fri, 30 Sep 2022 18:21:50 GMT

If it worked for anyone, tell us where you are from please.

I live on the east coast of NB and when I enter the code it says it's invalid.

I don't really need it as I have enough data but I wonder where it works!

Thanks

Re: Is 2gb Fiona Data real

edk — Fri, 30 Sep 2022 18:25:44 GMT

Yes it is real. Go to Plans and Add-On, at the bottom right but in promotion code "2GBFiona"

Re: Is 2gb Fiona Data real

edk — Fri, 30 Sep 2022 18:27:47 GMT

I live in eastern NB and it works. Go to Plans and Add-On, at the bottom right but in promotion code "2GBFiona"

Re: Is 2gb Fiona Data real

dust2dust — Fri, 30 Sep 2022 18:56:27 GMT

@Guylune- Do you have an east coast area code? Do you have an east coast address registered here? Did you get the text? Are you presently physically somewhere in the east coast? I wonder what level of filtering they're doing. I've tried multiple accounts multiple times. None work. I'm out west. I shouldn't be entitled. So they must be filtering somehow.

Re: Is 2gb Fiona Data real

SDB — Fri, 30 Sep 2022 19:36:28 GMT

I live in NS and am currently in South Carolina (experiencing the hurricane). I’ve added the bonus but don’t see it showing up on my account. Does it take awhile or was it immediate for you? Thanks.

Re: Is 2gb Fiona Data real

hTideGnow — Fri, 30 Sep 2022 19:41:40 GMT

Hi @SDB try to clear cache and reboot browser, maybe cache issue

Re: Is 2gb Fiona Data real

dust2dust — Fri, 30 Sep 2022 19:43:45 GMT

@SDB- Or try private mode. If you see any little spinner refresh icons lower down then click them.

Re: Is 2gb Fiona Data real

sendthistotraci — Sat, 01 Oct 2022 20:26:50 GMT

It would only work for me in desktop mode. Main page go to plans and add ons, scroll way down and paste in the box next to promotional. It will apply the 2gb data.

Re: Is 2gb Fiona Data real

Guylune — Sat, 01 Oct 2022 20:37:02 GMT

@dust2dust

Yes to all questions... east coast area code, registered address in New Brunswick, got the text and physically am in NB.

I'm not trying again. Found it more off a waste of time. I can do without the bonus.

I hope it will be easier for those who need it more.

Re: Is 2gb Fiona Data real

hTideGnow — Sat, 01 Oct 2022 20:43:42 GMT

Hi @Guylune

why don't you open ticket with CS agent and ask them to apply for you ?

to open ticket with CS Agent:

at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:

start by typing : Contact CS Agent
then Click "Contact Us"
then Click "Other"
finally Click "Click here to submit a ticket"
you will then direct to another page to open ticket.

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Is 2gb Fiona Data real

Guylune — Sat, 01 Oct 2022 20:47:32 GMT

@hTideGnowThanks but like I said, I can do without... 🙂

Hopefully next time PM offers some help, it will be easier to get.

Re: Is 2gb Fiona Data real

hTideGnow — Sat, 01 Oct 2022 20:53:53 GMT

cool.. and the data has a 30 days expiry, too...

Re: Is 2gb Fiona Data real

dust2dust — Sat, 01 Oct 2022 20:59:10 GMT

Your username has been here a while, did you have fun with all the shamozzle over the holiday freebies the last couple years? "Buying" them for $0 and then next time replying to a text. Or was that all just too much hassle and you didn't bother then too? Lots of people had all kinds of fun with those.

Re: Is 2gb Fiona Data real

Guylune — Sat, 01 Oct 2022 21:03:40 GMT

@dust2dustWhat are you saying ??

Re: Is 2gb Fiona Data real

dust2dust — Sat, 01 Oct 2022 21:06:39 GMT

@Guylune- I'm saying things have rarely been all that easy around here with freebies. One time data was just given. Here. Have this. On us. All other times have required some kind of input from the customer. Sometimes that input turns in to a mess. So maybe like you people just said forget about it and didn't bother.

Re: Is 2gb Fiona Data real

Guylune — Sat, 01 Oct 2022 21:10:35 GMT

@dust2dust Ho, ok... I didn't understand what you meant. It's always a bit complicated but I usually don't time. In times like these, it should have been an automatic gift.

Cheers

Re: Is 2gb Fiona Data real

Ahawkes91 — Tue, 04 Oct 2022 12:22:27 GMT

Thanks @will13am ! Very helpful !!!