topic Re: Hurricane Fiona offers? in Get Support

Hurricane Fiona offers?

Aaron_munroe5 — Fri, 30 Sep 2022 01:22:17 GMT

Is there anything go for the people that got effect by the huricane fiona like other companies are offering?

Re: Hurricane Fiona offers?

NDesai — Fri, 30 Sep 2022 01:09:52 GMT

PM haven't announced anything to offer. However, you can reach out to CS_Agent to see if they can do anything about this.

Re: Hurricane Fiona offers?

will13am — Fri, 30 Sep 2022 01:50:22 GMT

@Aaron_munroe5 , these are the carrier brands that are offering support for those affected by hurricane Fiona. Generally third tier brands do not participate unfortunately. Such decisions are undertaken in the C-suite. I doubt the CSAs have authority to do anything without direction from the top of the house.

https://mobilesyrup.com/2022/09/24/carriers-waiving-fees-offering-bonus-data-atlantic-canada-hurricane-fiona/

Re: Hurricane Fiona offers?

JL9 — Fri, 30 Sep 2022 06:01:41 GMT

They haven't posted a position either way, so at this point it looks like that won't be the case unfortunately

Re: Hurricane Fiona offers?

jillea — Fri, 30 Sep 2022 11:46:33 GMT

There is nothing according to the agent I spoke with yesterday but they graciously gave me an extra 1GB. Other providers are giving 50GB and I had to threaten to leave to get 1GB

Re: Hurricane Fiona offers?

Guylune — Fri, 30 Sep 2022 17:29:59 GMT

We have personnaly been affected by Fiona on NB East Coast and received a promo code for 2 Go.

On all of our accounts (kid, husband and myself) it says Invalid code.

Anyone else ?

Re: Hurricane Fiona offers?

Dunkman — Sun, 02 Oct 2022 15:32:07 GMT

@Aaron_munroe5

Not sure whether you go the text from Public mobile

Use Promo code 2GBFiona to get 2GB free data add on.

Re: Hurricane Fiona offers?

Dunkman — Sun, 02 Oct 2022 15:33:22 GMT

@Guylune wrote:
We have personnaly been affected by Fiona on NB East Coast and received a promo code for 2 Go.

On all of our accounts (kid, husband and myself) it says Invalid code.

Anyone else ?

@Guylune

Is your area code from the maritimes?

Try again. Website is finicky. Maybe try a different web browser, clear cache or incognito mode. Also, try on another device.

Re: Hurricane Fiona offers?

hTideGnow — Sun, 02 Oct 2022 15:36:33 GMT

@jillea wrote:
There is nothing according to the agent I spoke with yesterday but they graciously gave me an extra 1GB. Other providers are giving 50GB and I had to threaten to leave to get 1GB

HI @jillea Other providers are not Lucky or Chatr, right?

Re: Hurricane Fiona offers?

hTideGnow — Sun, 02 Oct 2022 15:37:37 GMT

HI @Guylune your other accounts have numbers in the maritime? and they got the text telling them they are eligible?

If they are eligible, just message CS agent and they can add it back for them