topic Re: 2GBFiona Bonus - where to claim it? in Get Support

2GBFiona Bonus - where to claim it?

fleur — Fri, 30 Sep 2022 19:11:47 GMT

Hello from Halifax!

I just received a bonus for an extra 2GB given may of us are down without wifi. I can't find out how to claim it. It says to claim it in My Accounts but I can't see where to do it. Any idea?

Re: 2GBFiona Bonus - where to claim it?

sarapelrine — Fri, 30 Sep 2022 17:07:09 GMT

Hello from the South Shore! If you sign into your account and go to "plans & add ons" there is a spot there to enter a promo code, once you enter the promo code the data will automatically be added onto your account. Have patience though, the site is rather slow today

Re: 2GBFiona Bonus - where to claim it?

sergecpelletier — Fri, 30 Sep 2022 17:07:24 GMT

In the Plans and Add-ons page, under promotion code

Re: 2GBFiona Bonus - where to claim it?

darlicious — Fri, 30 Sep 2022 17:08:27 GMT

@fleur

It appears this may be a scam.

Edit:

https://productioncommunity.publicmobile.ca/t5/Get-Support/How-can-I-redeem-the-2GB-Fiona-reward/td-p/883752

Re: 2GBFiona Bonus - where to claim it?

will13am — Fri, 30 Sep 2022 17:08:10 GMT

@fleur , if there is a promo code give, go to your self serve account, select plans and add-on tab and look down the bottom of the right column. There is a place to enter promo codes.

Re: 2GBFiona Bonus - where to claim it?

fleur — Fri, 30 Sep 2022 17:08:48 GMT

Yay!!!thank you so much! Slow indeed! thanks so much and I hope all was well during and post fiona.

Re: 2GBFiona Bonus - where to claim it?

darlicious — Fri, 30 Sep 2022 17:09:44 GMT

@fleur

It appears I may be wrong.... It must be region specific the other members in this thread can advise you better than I can because I'm on the wrong Coast and it doesn't work in my account. My apologies seems I'm jumping the gun all over the place today.

Re: 2GBFiona Bonus - where to claim it?

sarapelrine — Fri, 30 Sep 2022 17:19:45 GMT

It is a promo code that is being offered to those who are affected by Hurricane Fiona so I would say that it wouldn't work for you if you're on the West Coast 🙂

Re: 2GBFiona Bonus - where to claim it?

dust2dust — Fri, 30 Sep 2022 17:21:41 GMT

@sarapelrine- And nor should it. If they are effectively filtering eligibility then that's a good thing. (well...for the company) And how would the rest of us possibly deserve such a benefit.

Re: 2GBFiona Bonus - where to claim it?

computergeek541 — Fri, 30 Sep 2022 19:05:48 GMT