topic Re: Data top up for hurricane Fiona? in Get Support

Data top up for hurricane Fiona?

Mamo3 — Fri, 30 Sep 2022 00:05:53 GMT

I’m sure this has been asked already but I’m on my 7th night of no power due to Hurricane Fiona. Has anyone seen an update issued from Public (or maybe through Telus?) about helping subscribers with data top-ups?

Re: Data top up for hurricane Fiona?

dabr — Fri, 30 Sep 2022 00:06:50 GMT

@Mamo3 Sorry to hear about all the problems you've been having since the hurricane hit. Unfortunately, PM hasn't announced that they're offering any extra data for customers hit with the outages from this storm, but you could always submit a ticket or send a message and make a request and see what the customer support say.

Here's a link to customer support: https://www.publicmobile.ca/en/on/get-help

Re: Data top up for hurricane Fiona?

will13am — Fri, 30 Sep 2022 00:09:35 GMT

@Mamo3 , I believe Telus and Koodo brands are offering something but not Public Mobile.

https://mobilesyrup.com/2022/09/24/carriers-waiving-fees-offering-bonus-data-atlantic-canada-hurricane-fiona/https://mobilesyrup.com/2022/09/28/nova-scotias-premier-says-carriers-offered-poor-participation-during-hurricane-fiona/

Re: Data top up for hurricane Fiona?

Dunkman — Sun, 02 Oct 2022 15:48:30 GMT

@Mamo3

Not sure whether you got the text from Public mobile

Use promo code 2GBFiona for free 2GB data add on.