https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan-Reverts-to-my-old-plan/m-p/883309#M601697 <P>Your right...it did change over to the new plan.&nbsp; Thank you very much for your help.</P> Thu, 29 Sep 2022 18:09:29 GMT Marksurette 2022-09-29T18:09:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan-Reverts-to-my-old-plan/m-p/883296#M601684 <P>For the past two months I have elected to switch my plan to the Canada wide unlimited calling and texting with 20GB of data for $55.00 and my plan never actually changes.&nbsp; I checked a few days prior to my billing period change on September 29, 2022 and it showed my new upcoming plan to be correct the 20GB plan for $55.00.&nbsp; Yet when my plan actually renews it automatically reverts back to my old plan.&nbsp; Please help.</P> Thu, 29 Sep 2022 17:47:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan-Reverts-to-my-old-plan/m-p/883296#M601684 Marksurette 2022-09-29T17:47:23Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan-Reverts-to-my-old-plan/m-p/883298#M601686 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/62554">@Marksurette</a>&nbsp; &nbsp;the new My Account has serious problem with cached info</P><P>&nbsp;</P><P>Try to&nbsp;<STRONG>login with Incognito mode</STRONG> once again to My Account and see what plan it is showing. There is very big chance you already got the new plan but just the page you saw earlier was cached</P> Thu, 29 Sep 2022 17:50:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan-Reverts-to-my-old-plan/m-p/883298#M601686 softech 2022-09-29T17:50:37Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan-Reverts-to-my-old-plan/m-p/883307#M601695 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="refresh.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/D3FACF6F6C094075401E0AB62A7F087D/responsive_peak/images/image_not_found.png" alt="refresh.jpg" /></span></P> Thu, 29 Sep 2022 18:08:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan-Reverts-to-my-old-plan/m-p/883307#M601695 hairbag1 2022-09-29T18:08:05Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan-Reverts-to-my-old-plan/m-p/883309#M601697 <P>Your right...it did change over to the new plan.&nbsp; Thank you very much for your help.</P> Thu, 29 Sep 2022 18:09:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Plan-Reverts-to-my-old-plan/m-p/883309#M601697 Marksurette 2022-09-29T18:09:29Z