topic Overcharged in Get Support

Overcharged

dilipd — Thu, 29 Sep 2022 16:49:10 GMT

An amount of $11.50 was charged twice for a SIM card (order #302271) that I already paid once and now using.

Re: Overcharged

softech — Thu, 29 Sep 2022 16:50:53 GMT

@dilipd you saw the 2 charges on your credit card?

Open ticket with PM support with your order ID and have them to confirm:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Re: Overcharged

dust2dust — Thu, 29 Sep 2022 16:54:22 GMT

Was this a notification? Does that order number match your original purchase order number? There were a bunch of these not long ago that were sent out in error.

But check your credit card to make sure.