topic Re: Port numbers over in Get Support

Port numbers over

TheFlundras — Thu, 29 Sep 2022 14:36:47 GMT

How do I get my phone numbers transferred from Rogers to Public Mobile? I just received my SIM cards.

Re: Port numbers over

RossN — Thu, 29 Sep 2022 14:42:34 GMT

@TheFlundras hi when you activate your sim card you can port your numbers during that process, just remember to leave old sim in your phone to receive transfer request you have 90 minutes to reply yes

Re: Port numbers over

Yummy — Thu, 29 Sep 2022 15:07:51 GMT

Fist activate your SIM and create PM account.

Pick any number. Confirm all services working as expected. THEN to and select Bring Number...

Both account have to be active. LEAVE old SIM in your phone and reply Yes on SMS from old provider. All done; in few hours your number should be transferred to PM. Confirm all works as expected.

Re: Port numbers over

Alexandf — Thu, 29 Sep 2022 23:18:38 GMT

@TheFlundras

if have any issue with port in, open ticket with PM support At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket

have trouble with Chatbot: Private message CS_Agent

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437