topic Re: Email Survey, anybody else get one? in Get Support

Email Survey, anybody else get one?

PBForMe — Tue, 04 Jan 2022 19:46:12 GMT

Recent new porter, and I just got an email for a survey from PM, conducted by CICIC, for a chance to win a $100 prepaid card. This legit? Anybody else get one, is this just standard for all new customers?

Re: Email Survey, anybody else get one?

NDesai — Thu, 16 Jun 2016 05:03:53 GMT

Nope, just checked and i didn't get one.

Re: Email Survey, anybody else get one?

makkahn28 — Thu, 16 Jun 2016 05:28:50 GMT

Not yet myself

Re: Email Survey, anybody else get one?

dgage — Thu, 16 Jun 2016 12:44:47 GMT

nope, not here

Re: Email Survey, anybody else get one?

Luddite — Thu, 16 Jun 2016 12:47:30 GMT

I never had one. Let's see if the moderators know: @Shazia_K @Mary_M @Kalla_A?

Re: Email Survey, anybody else get one?

Shazia_K — Thu, 16 Jun 2016 13:16:22 GMT

Good morning everyone 🙂

The email survey @PBForMe received, is a survey our agent send out, when communicating via emails. If you do answer to theses surveys, you do have a chance to win a $100 gift card.

Thanks,

Shazia

Re: Email Survey, anybody else get one?

JMCD — Thu, 16 Jun 2016 17:12:14 GMT

I switched about 2 weeks ago and got a survey last week. Didn't seem to be anything fishy about it, just a different company was doing it on PM's behalf.

Re: Email Survey, anybody else get one?

PBForMe — Thu, 16 Jun 2016 18:11:45 GMT

Yeah this survey seemed focused on people who have ported over, I've never communicated with PM via email.

In any case I filled it it out, the questions were quite interesting, however the survey was quite long, had to get a coffee to help me finish it.

Re: Email Survey, anybody else get one?

Luddite — Thu, 16 Jun 2016 18:43:39 GMT

Sounds as though the survey, if real, came from your previous provider. Why do you leave meeeee?

Re: Email Survey, anybody else get one?

kav2001c — Fri, 17 Jun 2016 23:53:57 GMT

I never saw that one but have received surveys in the past.

Once I got a survey saying something like "sorry to see you go, click here to tell us why you left"

I realized I missed a topup and account was deactivated (over 90 days)

I made a payment that day and it came back to life all lazarus like

DISCLAIMER - before anyone else tries this stunt be warned official policy is your SIM will die after 90 days, to this day I suspect the only reason SIM did not die was due to a pending change in background that a Public employee made to my account