topic Re: Canadian phone no in Get Support

Canadian phone no

DL4 — Wed, 28 Sep 2022 21:00:46 GMT

I am attempting to activate my SIM card It won’t accept my current phone number. Says must be Canadian no. My no is 807-276-xxxx It is a Canadian no

Re: Canadian phone no

esjliv — Wed, 28 Sep 2022 21:06:18 GMT

@DL4 - check your number to see if it can be ported here"

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Telus owns both Koodo and Public, so it is okay it says Koodo.

If the number is portable, try the activation again through a tab in incognito mode (if you haven't entered any payment info yet).

Re: Canadian phone no

computergeek541 — Wed, 28 Sep 2022 21:15:36 GMT

@DL4 wrote:
I am attempting to activate my SIM card It won’t accept my current phone number. Says must be Canadian no. My no is 807-276-xxxx It is a Canadian no

For the technical reason why your number can't be ported to Public Mobile, that's because Telus Mobility doesn't have its own phone numbers for your city of Fort Frances. Unfotunately, you will not be to port this number in due to number portability rules. For reference: https://cnac.ca/data/COCodeStatus_NPA807.htm

Re: Canadian phone no

softech — Wed, 28 Sep 2022 21:24:37 GMT

@DL4 ... add to @computergeek541 comment, your number can only be ported over to Rogers Bell, Shaws, Distributel, ExaTel, TBayTel or their sub-brands