topic Re: Why I Left PM in Get Support

Why I Left PM

ReallyPissedOff — Wed, 28 Sep 2022 12:27:29 GMT

I've was with PM for close to 6 years, but decided to port out to another provider earlier this month.

I did this for a few reasons...

I got an unbelievable deal, I'm getting unlimited CDN calling and 9GB of 3G speed data followed by unlimited 128kbps data for $25 per month for 6 months.

Access to an app to manage my account.

Wifi calling app.

The ability to call and speak to a customer service agent.

Telus either needs to change the way they operate PM to be more competitive or kill it off.

I had 2 numbers with PM and now both are with other providers.

Re: Why I Left PM

RossN — Wed, 28 Sep 2022 12:47:35 GMT

@ReallyPissedOff ok good luck!! 🙄

Re: Why I Left PM

will13am — Wed, 28 Sep 2022 12:54:45 GMT

@ReallyPissedOff , no need to go away angry. Such is the nature of competition, no one service provider is suitable for everyone. If your tastes have changed and you find better elsewhere go for it. I would do the same. It will be interesting to see what happens after the 6 month honeymoon.

Re: Why I Left PM

softech — Wed, 28 Sep 2022 13:07:08 GMT

@ReallyPissedOff is that Lucky or Chatr or Freedom?

the 128kbps after is definitely good

but how much is the plan after 6 months? $30 or $35?

Re: Why I Left PM

Yummy — Wed, 28 Sep 2022 13:34:15 GMT

This is good deal if you need data.

What will be price After 6 months? Same data allowance?

Some people take advantage of different promos and go through process of opening new/cancelling old accounts and porting numbers. It all depends what you need. People with lowest plan PM which suit their need will hardly switch provider as there is no better deal particularly if they have few rewards that lowers their bill.

You might be back in a year or so 🙂 Good luck!

Re: Why I Left PM

jor123 — Wed, 28 Sep 2022 14:07:44 GMT

Voice over LTE too.

Re: Why I Left PM

JL9 — Wed, 28 Sep 2022 15:09:30 GMT

lol true story - I am sure it will be hiked up significantly. Even if it isn't, prob a safe bet to expect an increase sooner than later as they are apt to do.

Re: Why I Left PM

CountyDownIeUk — Wed, 28 Sep 2022 15:43:55 GMT

@ReallyPissedOff

One needs to make decisions on what best suits them. I hope the deal you received continues for you.

I totally agree with what you say ....”Telus either needs to change the way they operate PM”.....while PM does their upgrades, PM continues to progressively lose trust with their existing customers (you can see in underlying comments in many posts) while under the current style of mis management.

Re: Why I Left PM

dust2dust — Wed, 28 Sep 2022 15:48:18 GMT

@CountyDownIeUk- Yup. If I wasn't running a balance I would be seriously looking at other options.

Re: Why I Left PM

LeePublic — Wed, 28 Sep 2022 16:24:02 GMT

If it wasn't for the grandfathered rewards program and the 5GB plan for $35 (usually under $30 with rewards applied) with bonus 2 GB included I would of left PM. If PM comes out with a $45 10 GB 4G speed promo plan, I would jump to that immediately! I feel paying $55 for 20 GB is a bit too much! 😅

Re: Why I Left PM

ReallyPissedOff — Thu, 29 Sep 2022 06:30:46 GMT

Who's angry?

I was happy with PM until I got a deal that I couldn't refuse. That being said, PM is falling behind the other providers and needs to modify their business model to remain relevant.

Re: Why I Left PM

ReallyPissedOff — Thu, 29 Sep 2022 06:31:31 GMT

Enough to make me shop for a different provider. 🙂

Re: Why I Left PM

ReallyPissedOff — Thu, 29 Sep 2022 06:33:08 GMT

Who knows where the ondustry will be in 6 months. I'll just shop for the best deal.

Re: Why I Left PM

jkmatthie — Thu, 06 Apr 2023 21:51:18 GMT

I feel like this is one of those "Don't let the door hit you on the way out" scenarios?

Honestly, while you can't talk to someone in person, the Public Mobile community has to me, already been one of the most helpful I've ever seen. Ask, and you shall receive the information you need. Someone is always willing to offer insight. Certainly, given the financial climate for many these days, I will always thumbs up more affordable plans to more versatile features and services, but... I've always been able to stay within my budget using Public Mobile, and they seem very modern. I have had no connection issues with hot-spotting to my laptop using my 4G plan, and the recent increase to 15gb up from only 4gb was a literally such a Godsend this month. I for one won't be looking a gift horse in the mouth. Also of note: With the new iteration of a points system, perhaps there's actually something to be said about customer loyalty. I can only imagine it will become that much better over time. But for now, the plans seem pretty competitive to me.