topic Re: Help! Cannot call in or out in Get Support

Help! Cannot call in or out

Maturity — Tue, 04 Jan 2022 19:46:01 GMT

An attempt to make a call today results in a message that I don't have calling in my plan. My account is on auto-pay and is currently paid up with the next round not due until December. It was working fine on Thursday (today is Saturday). How can I get this resoved?

Re: Help! Cannot call in or out

Maturity — Sat, 14 Oct 2017 19:53:48 GMT

OK, well, that is weird...

I confirmed that there was a good signal and I had even tried rebooting the phone and got the same message. But now it seems to be working again!! So I will guess that it was just some work going on in the network or the like. My appologies for the seemingly false alarm.

Re: Help! Cannot call in or out

will13am — Sat, 14 Oct 2017 20:02:40 GMT

These things happen to the best of us. Happy ending anyway.

Re: Help! Cannot call in or out

kingn8link — Sat, 14 Oct 2017 20:03:14 GMT

Glad you got it sorted (or rather, it got itself sorted).

How long was it not allowing calls, and did it block any other services?

Re: Help! Cannot call in or out

passiveegg — Sat, 14 Oct 2017 20:47:09 GMT

I hope everything goes well for you because it was just weird that happened. i would suggest turning your phone off and taking the sim card for a couple minutes.

Re: Help! Cannot call in or out

jeffster1970 — Sat, 14 Oct 2017 22:28:40 GMT

Glad you got it working without extra support! Must have been a temporary error or something.