topic Re: Activating new sim card in Get Support

Activating new sim card

dbreton — Wed, 21 Sep 2022 23:01:48 GMT

I'm trying to activate a new phone on the same account, that's fine if i can't and have to change numbers. However it won't let me use my email address. To get this straight, if i was to have 6 phones with public mobile i would need 6 email addresses?

Re: Activating new sim card

softech — Wed, 21 Sep 2022 23:07:12 GMT

@dbreton you don't go to the Activation portal for that

Instead, login to My Account with your email address, then go to Profile Page, there is a section about Change Sim card. You request sim card chamge there

update: sorry, I think I misread your original question

@Outdoorsman has provide the answer in your case 🙂

Re: Activating new sim card

Outdoorsman — Wed, 21 Sep 2022 23:05:26 GMT

@dbreton hi yes that is right ,it is the way they separate accounts here, new sim and new email

Re: Activating new sim card

Alexandf — Thu, 22 Sep 2022 00:20:24 GMT

@dbreton

1 line = 1 email

2/3/4/5 lines need different emails every line.and any other info you can use same to you know all.

any plan $25/mo or higher and get an additional 2GB of data for free* every month for 12 months with promo code 12MONTHS2GB Simply enter your email

and use from those lins refer-a-friend code to get for every line credit $10.

but if you get in your inbox Private Messages anyone send to you a code just reporting and take photo and posting,

Re: Activating new sim card

BKNS27 — Thu, 22 Sep 2022 00:25:16 GMT

@dbreton

If you are using a new phone and have an Active account/SIM, just remove the old SIM from the old phone and install it to the new phone.
If your phone was stolen/lost, login to your account and click on Change SIM card.

If you don’t have an Active account, you can purchase a SIM from Telus/Koodo store and active the SIM and port your old number over to PM.

Sorry, you can only have one account/email address.

Re: Activating new sim card

dbreton — Mon, 26 Sep 2022 18:56:20 GMT

Thanks to everyone who replied, this was very helpful!

Re: Activating new sim card

dabr — Mon, 26 Sep 2022 19:03:06 GMT

@dbreton For the second account you can use an email alias, same login password (if you prefer) and same CC for payments to make it easier to manage the accounts.