topic Re: P. E. I. Mobile Data - Hurricane Fiona in Get Support

P. E. I. Mobile Data - Hurricane Fiona

JeffDoc — Sun, 25 Sep 2022 23:52:02 GMT

With Hurricane Fiona 🌀 having knocked out power in Prince Edward Island, we may be (according to Maritime Electric) without power for days or even weeks & no WiFi...so we're all relying on mobile data for everything. TELUS, Koodo, Rogers, Fido Mobile & Eastlink have all announced data overage forgivness for their customers for the rest of this week. I know PM doesn't have overages, we just get cut off when we reach our data limit but would they maybe uncap our data for the week or add a bunch of extra gigs to our plans?

Is there any help coming for we loyal Public Mobile customers?

Re: P. E. I. Mobile Data - Hurricane Fiona

RossN — Sun, 25 Sep 2022 23:40:52 GMT

@JeffDoc hi I haven't heard anything ,they don't have data overage here but there is no harm in asking customer service

to contact a customer service agent

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

Re: P. E. I. Mobile Data - Hurricane Fiona

JeffDoc — Sun, 25 Sep 2022 23:47:43 GMT

Thank you, Ross. I appreciate your kind and polite reply.

So much sarcasm in replies to other posts. It's nice to get such a friendly reply. 😊

Cheers!

Jeff

Re: P. E. I. Mobile Data - Hurricane Fiona

RossN — Sun, 25 Sep 2022 23:51:51 GMT

@JeffDoc wrote:
Thank you, Ross. I appreciate your kind and polite reply.

So much sarcasm in replies to other posts. It's nice to get such a friendly reply. 😊

Cheers!
Jeff

@JeffDoc I am in N.S. so I have have an idea what your going through

Re: P. E. I. Mobile Data - Hurricane Fiona

darlicious — Mon, 26 Sep 2022 00:11:51 GMT

@JeffDoc

Public Mobile customer support considers these things on a case-by-case basis. Best of luck!

Re: P. E. I. Mobile Data - Hurricane Fiona

CountyDownIeUk — Mon, 26 Sep 2022 00:30:12 GMT

No power...how do you charge your phone?

Re: P. E. I. Mobile Data - Hurricane Fiona

JeffDoc — Mon, 26 Sep 2022 00:49:15 GMT

Gas powered generator... Until we run out of gas. Then we charge our phones in the car... And then we go to a local reception center to charge them if we run low on fuel in the car.

All of our gas stations have no power so we can't get gas and most of them ran out of gas hours before the storm hit, anyway. I work at a gas station and we ran out Friday at suppertime.

It's a really bad situation here. The worst storm we've ever had, by far. The Armed Forces are arriving tomorrow to assist with cleanup.

Re: P. E. I. Mobile Data - Hurricane Fiona

LeePublic — Mon, 26 Sep 2022 01:46:03 GMT

Maybe an announcement could be possible tomorrow?

Re: P. E. I. Mobile Data - Hurricane Fiona

WoozyPolarBear — Tue, 27 Sep 2022 07:21:22 GMT

Re: P. E. I. Mobile Data - Hurricane Fiona

computergeek541 — Mon, 26 Sep 2022 02:01:51 GMT

Homophobic remarks will not be tolerated.

Re: P. E. I. Mobile Data - Hurricane Fiona

softech — Mon, 26 Sep 2022 02:03:38 GMT

Proper term to describe: Post-tropical storm Fiona

Re: P. E. I. Mobile Data - Hurricane Fiona

JL9 — Mon, 26 Sep 2022 02:32:07 GMT

You never know its a possibility, maybe there will be word early this week, especially if many other carriers are going that route. Good luck with the recovery!

Re: P. E. I. Mobile Data - Hurricane Fiona

JeffDoc — Mon, 26 Sep 2022 04:25:32 GMT

Thank you @computergeek541 .

Editing this post after reading your reply.

Cheers!

Re: P. E. I. Mobile Data - Hurricane Fiona

JeffDoc — Mon, 26 Sep 2022 04:19:12 GMT

When it reached us, all weather services said it was a hurricane. I'm just referring to it with what the professional meteorologists indicated and with the winds and devastation here on PEI, I believe it was a hurricane.

Re: P. E. I. Mobile Data - Hurricane Fiona

JeffDoc — Mon, 26 Sep 2022 04:19:55 GMT

Thank you. I appreciate the kind words. 😊

Cheers!

Re: P. E. I. Mobile Data - Hurricane Fiona

computergeek541 — Mon, 26 Sep 2022 04:20:19 GMT

@JeffDoc wrote:
What homophobic remark did I make? My question and replies above made no reference whatsoever to the topic of anyone's preference of partner or lifestyle. I am not homophobic nor did I make any homophobic comments. Please explain why this was flagged.

Thank you.

The removed post was not be you. It was by a different member.

Re: P. E. I. Mobile Data - Hurricane Fiona

JeffDoc — Mon, 26 Sep 2022 04:23:24 GMT

My apologies. I thought it was my post that was flagged.

My sincerest apologies to you. I'm new here on the forums. Thanks for keeping the boards a safe place for everyone to interact.

Cheers! 😊

Re: P. E. I. Mobile Data - Hurricane Fiona

jor123 — Mon, 26 Sep 2022 15:44:37 GMT

Something really should have been offered. Hope you get power and internet back soon.

Re: P. E. I. Mobile Data - Hurricane Fiona

dolphingirl303 — Mon, 26 Sep 2022 21:35:10 GMT

Excuse me?? I'm located in PEI and we just got hit over the weekend d with Hurricane Fiona which was the worst Hurricane in Canadian history. I'm not sure where you are but you may want to get your facts straight before making comments like this

Re: P. E. I. Mobile Data - Hurricane Fiona

dust2dust — Mon, 26 Sep 2022 22:06:33 GMT

@dolphingirl303- Well...there've been a few. https://en.wikipedia.org/wiki/List_of_Canada_hurricanes

I certainly sympathize though. Wow.

That other user was completely oblivious to all of this. He seemed to figure that Katrina was practically a Scotch Mist (to exaggerate).

He also keeps asking how people are going to and from the states these days claiming the borders are closed.

So nevermind him and his rantings.