topic Problem with my account in Get Support

Problem with my account

Chef987 — Sun, 25 Sep 2022 13:07:05 GMT

Re: Problem with my account

Outdoorsman — Sun, 25 Sep 2022 13:23:54 GMT

@Chef987 sorry to hear,what kind of problem?

Re: Problem with my account

Meow — Sun, 25 Sep 2022 15:25:50 GMT

Could you provide little bit more info?

Re: Problem with my account

computergeek541 — Sun, 25 Sep 2022 16:16:45 GMT

Re: Problem with my account

hTideGnow — Sun, 25 Sep 2022 16:19:03 GMT

HI @Chef987 was it problem logging in?

If so, first clear cache and relaunch browser to try

or try again in Incognito mode or another browser

But of course, would be very help if you provide more information

Re: Problem with my account

Alexandf — Sun, 25 Sep 2022 20:23:09 GMT

@Chef987

open ticket with PM support and ask them to check it out.

At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket

have trouble with Chatbot: Private message CS_Agent

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Problem with my account

computergeek541 — Sun, 25 Sep 2022 23:23:06 GMT

@Alexandf wrote:
@Chef987
open ticket with PM support and ask them to check it out.
At https://publicmobile.ca/chatbot.
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket
have trouble with Chatbot: Private message CS_Agent
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

As there is no information in the first post, sending someone to a CSA at this piont is premature.