topic Re: error 821 in Get Support

error 821

ninini — Sun, 25 Sep 2022 01:40:54 GMT

Hi,

Can anybody help me here, I can not activate SIM card. got error 821, didn't transfer old phone number to Public Mobile. What can I do now? I've been waiting for over 4hours, no messages or emails. thank you!

Re: error 821

RossN — Sun, 25 Sep 2022 01:46:44 GMT

@ninini hi try clearing your cache and cookies or try with a different browser in private or incognito mode ,if you have another computer or laptop try usung that

Re: error 821

softech — Sun, 25 Sep 2022 01:46:45 GMT

@ninini you requested pprting? Error 821 is about incorrect porting info supplied. Did you put in IMEI #?

Wait 15 mons and Make sure PM did not charge you. Then you cam retry Activation but use your current provider's account number instead of IMEI as the porting info

Re: error 821

ninini — Sun, 25 Sep 2022 03:37:04 GMT

Thank you for your help. I will wait until tomorrow. Checked my old phone company maybe still working on it.

Re: error 821

computergeek541 — Sun, 25 Sep 2022 04:03:04 GMT

@ninini wrote:
Thank you for your help. I will wait until tomorrow. Checked my old phone company maybe still working on it.

self solution removed