topic Re: Payment in Get Support

Payment

sof — Sat, 24 Sep 2022 23:54:33 GMT

my current credit card was victim fraud, so was closed and the bank sent new one not yet received 10 days and will be activated after biling date !

so, is it ok for payment since im already authorized auto pay with the old card ?

tnx

Re: Payment

gpixel — Sun, 25 Sep 2022 00:07:04 GMT

@sof

hi no it won't be ok. you will need to purchase a voucher from a store. superstore(the mobile shop) and 7 eleven have it

Re: Payment

sof — Sun, 25 Sep 2022 00:13:14 GMT

so, if i call 611, can they accept i pay by debit card ?

for voucher , i have no idea ?

Re: Payment

NDesai — Sun, 25 Sep 2022 00:15:29 GMT

@sof Your bank probably deactivated your old card, so it won't work when your plan renews. You will need to use another card if you have or purchase PM voucher as mentioned above. You can add one time funds prior to renewal if you would like to use someone else's card temporarily.

Re: Payment

sof — Sun, 25 Sep 2022 00:16:35 GMT

thanks,

will update my payment authorization with other credit card.

Re: Payment

NDesai — Sun, 25 Sep 2022 00:17:54 GMT

@sof wrote:
so, if i call 611, can they accept i pay by debit card ?
for voucher , i have no idea ?

No, you can't use another credit or debit card by calling 611. However, you can redeem PM voucher by calling 611.