topic Re: Data issues in Get Support

Data issues

Mailtosrt — Sat, 24 Sep 2022 14:44:05 GMT

Hello,

I was told I will be extra 2 gb data once the 1 gb I enrolled for is completed as there was an offer. I don't see that happening.

Outdoorsman — Sat, 24 Sep 2022 14:48:47 GMT

@Mailtosrt Hi it takes up to 48 hours to show up in your account if longer then that

you will need to contact customer service

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or private message them here

Meow — Sat, 24 Sep 2022 14:52:46 GMT

If offer is legitimate an you qualify for it, it will take few days to become active. It is not immediate.

dust2dust — Sat, 24 Sep 2022 14:54:47 GMT

Who "told" you this? Did you activate in a store a while ago? When did you sign up?

computergeek541 — Sat, 24 Sep 2022 19:07:32 GMT