topic Re: Partial Bill Payment in Get Support

Partial Bill Payment

mnjaskiw — Sat, 24 Sep 2022 13:17:10 GMT

Hello, I am departing Canada within 9 days of the renewal on my current plan. Does Public offer the option of payment for merely a specific period of usage rather than the full 30-day period? Any information is appreciated. Thank you

Re: Partial Bill Payment

RossN — Sat, 24 Sep 2022 13:29:26 GMT

@mnjaskiw Hi no you have to pay the full 30 days

Re: Partial Bill Payment

Meow — Sat, 24 Sep 2022 14:21:10 GMT

No. Payments have to be paid in full for next month. PM does not prorate payment if you do not use service. If you are leaving for a longer period (few months) there is a way to not to pay for those months and keep account and number.

Re: Partial Bill Payment

dust2dust — Sat, 24 Sep 2022 14:50:00 GMT

No. But you could let it suspend and use a voip app for talk and text until you go. You just need a wifi connection.

Re: Partial Bill Payment

BKNS27 — Sat, 24 Sep 2022 16:56:14 GMT

@mnjaskiw

You have 2 options,

1. Don’t pay for the next cycle but your account will be suspended. You can activate the account once you come but if it is longer than 90 days. Your account will be closed, SIM is cancelled, number will be cancelled.

2. Switch to a $15 plan to keep your account active and you won’t lose your old number.

Re: Partial Bill Payment

hTideGnow — Sat, 24 Sep 2022 17:20:37 GMT

Hi @mnjaskiw and are you coming back? If you are and if you decide to let it suspend after, make sure you reactivate within 90 days after suspension or your account will be permanently closed