topic Payment Dates in Get Support

Payment Dates

DonnaD — Sat, 24 Sep 2022 13:46:29 GMT

Why is there absolutely no consistency with when payments are taken? It has always been between 26-28th of the month. When I signed up, they indicated month-end for payment. I don't mind a bit of leeway of a few days, but payment came out today and that's a week? Anyone else have this issue?

Re: Payment Dates

softech — Sat, 24 Sep 2022 14:03:32 GMT

@DonnaD Sorry, PM is on a 30 days cycle, not monthly. PM is on such systme from the beginning

So the cycle startbdate/payment date will shift up one day after a 31 days month

So, if today is your payment date, your next couple ones will be

Oct 24

Nov 23

Dec 23

Jan 22

Feb 21

Mar 23 (you kind of gain back in this payment)

Re: Payment Dates

Meow — Sat, 24 Sep 2022 14:10:04 GMT

Because PM's billing cycle is 30 days not fixed date of the month. So each month might be different date losing 5 days per yer.

Re: Payment Dates

CountyDownIeUk — Sat, 24 Sep 2022 15:39:37 GMT

1. Build a calendar in excel with 30 day intervals

2. Find an online option to build a calendar with 30 day intervals

3. Look at your My Account.....it always tells you what your next payment day is. I always add 1 day.

Then you will see some consistency.

Re: Payment Dates

DonnaD — Sun, 25 Sep 2022 20:10:02 GMT

Thank you and to everyone else that has taken the time to explain the payment process. It makes sense to me more when it's explained that payments are every 30 days and NOT month end. Now I can estimate within a day or 2 when the payment will be processed.