topic Re: Forgot to use a referral code when registering in Get Support

Forgot to use a referral code when registering

Stinkyinky — Fri, 23 Sep 2022 21:26:13 GMT

My wife forgot to use a referral code when registering my SIM card. How can we fix this

Outdoorsman — Fri, 23 Sep 2022 21:36:35 GMT

you will need to contact customer service

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or private message them here

BKNS27 — Fri, 23 Sep 2022 21:42:12 GMT

Just contact a CS_Agent and explain that your wife forgot to add the RAF code.

They are very accommodating but explain nicely.

They can be reached by private messaging above envelope icon or create a ticket on SIMon Chatbot bottom of page.

Yummy — Fri, 23 Sep 2022 21:43:47 GMT

Not a problem. Just contact agent and ask them to apply referral code.

To contact CSA-agent, there are 2 methods:

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

Remember — Fri, 23 Sep 2022 21:45:17 GMT

send a private message to CS_Agent with all info and your code to added

check inbox(top right corner envelope icon) for response from CS_Agent.

darlicious — Fri, 23 Sep 2022 22:42:01 GMT

When did your PM account get activated?

computergeek541 — Sat, 24 Sep 2022 01:01:36 GMT

computergeek541 — Mon, 24 Oct 2022 23:19:12 GMT

repetition more than a month later