topic Re: Refer A Friend is not activatedJuly in Get Support

Refer A Friend is not activatedJuly

bwcrobinson — Fri, 23 Sep 2022 16:40:23 GMT

Good morning

My partner signed up for Public Mobile in July and he has not received his $10 Credit and I have not received the Refer A Friend Credit. He used my code as we were together when it was put in.

Let me know what I am supposed to do please

Really love Public Mobile.

Thank you, Brenda

Re: Refer A Friend is not activatedJuly

RossN — Fri, 23 Sep 2022 16:42:35 GMT

@bwcrobinson

hi he needs to contact a customer service agent they will help fix that for you

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

Re: Refer A Friend is not activatedJuly

BKNS27 — Fri, 23 Sep 2022 16:49:13 GMT

@bwcrobinson

You should have gotten a text saying “Cha-ching! You just added to your Refer A Friend Reward - way to go! Keep referring to earn more. View your Rewards”.

If you didn’t get this text then something went wrong in entering the RAF code and as noted earlier. You need to contact a CS_Agent through private messaging above or create a ticket on SIMon Chatbot below.