topic my data meter not working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/my-data-meter-not-working/m-p/880304#M599190 <P>my new cycle started 2 days ago, did not use data at all, and meter showing I consumed all my data since the first day of my plan.</P><P>can any one advise</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-09-23 085447.png" style="width: 561px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/69445i3F8D885C19EEACDA/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-09-23 085447.png" alt="Screenshot 2022-09-23 085447.png" /></span></P> Fri, 23 Sep 2022 15:59:49 GMT amjadjadal 2022-09-23T15:59:49Z my data meter not working https://productioncommunity.publicmobile.ca/t5/Get-Support/my-data-meter-not-working/m-p/880304#M599190 <P>my new cycle started 2 days ago, did not use data at all, and meter showing I consumed all my data since the first day of my plan.</P><P>can any one advise</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-09-23 085447.png" style="width: 561px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/69445i3F8D885C19EEACDA/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-09-23 085447.png" alt="Screenshot 2022-09-23 085447.png" /></span></P> Fri, 23 Sep 2022 15:59:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-data-meter-not-working/m-p/880304#M599190 amjadjadal 2022-09-23T15:59:49Z Re: my data meter not working https://productioncommunity.publicmobile.ca/t5/Get-Support/my-data-meter-not-working/m-p/880305#M599191 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="refresh.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/D358C8D565F088542DCB58E37E230E5D/responsive_peak/images/image_not_found.png" alt="refresh.jpg" /></span></P> Fri, 23 Sep 2022 16:00:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-data-meter-not-working/m-p/880305#M599191 hairbag1 2022-09-23T16:00:45Z Re: my data meter not working https://productioncommunity.publicmobile.ca/t5/Get-Support/my-data-meter-not-working/m-p/880310#M599195 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/91054">@amjadjadal</a>&nbsp;hi try clearing your cache and cookies or try a different browser in private or incognito mode reboot your phone and see if your account clears up&nbsp;</P> Fri, 23 Sep 2022 16:15:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-data-meter-not-working/m-p/880310#M599195 RossN 2022-09-23T16:15:28Z Re: my data meter not working https://productioncommunity.publicmobile.ca/t5/Get-Support/my-data-meter-not-working/m-p/880378#M599251 <P>I am having the same issue, it is saying I have used 12Gb of data, but when I got to the itemized usage is around 200MB, my phone got a text saying I was out of data and I have been cut off. My 3GB data add on has also been removed. I have no solutions, simply commenting to say you are not alone.</P> Fri, 23 Sep 2022 18:34:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-data-meter-not-working/m-p/880378#M599251 pussingtonp 2022-09-23T18:34:56Z