topic Account payment in Get Support

Account payment

alpine1 — Fri, 23 Sep 2022 15:52:21 GMT

Why has my account been suspended when I am set up on automatic pay

Re: Account payment

dust2dust — Fri, 23 Sep 2022 15:54:14 GMT

Are any services working?

Re: Account payment

hairbag1 — Fri, 23 Sep 2022 15:55:56 GMT

If your renewal date is today...ignore the Suspended notice as long as your phones features are still working.

Re: Account payment

RossN — Fri, 23 Sep 2022 15:57:04 GMT

@alpine1 Hi does your cc need to be updated? Auto pay does fail see if money is sitting in available funds if so look for a reactivate button , press it and reboot your phone

Re: Account payment

akb13 — Fri, 23 Sep 2022 19:41:24 GMT

@alpine1 pinging to see if the issue was resolved. been having a similar issue