topic Payment in Get Support

Payment

kleinser — Fri, 23 Sep 2022 14:10:09 GMT

Why is it not accepting my payment credit cards all good

Re: Payment

dust2dust — Thu, 22 Sep 2022 21:55:49 GMT

Are you trying to do this on a mobile browser? Try a desktop in about another hour.

Re: Payment

Dunkman — Fri, 23 Sep 2022 14:14:26 GMT

@kleinser

If still having issues, you could also try clearing cache, incognito mode or different web browser.

Otherwise, you will need to contact customer service agent for further help. It will take a few hours for CSA to respond.

If your account is suspended and need service immediately, you may want to purchase a payment voucher either in store (ie. gas station, shoppers, ) or online (recharge.com - service fee applies) and activate your plan and then wait for CSA assistance.

Re: Payment

akb13 — Fri, 23 Sep 2022 19:31:18 GMT

actually, been having the same issue. did your issue got resolved or?