topic Re: phone call connection time in Get Support

phone call connection time

VW3 — Wed, 21 Sep 2022 21:38:15 GMT

Why does it take up to 60 seconds for my phone call to be connected and for it to ring? Anything I can do to improve this or Public Mobile? If not I will switch back to Rogers.

As well quire often the person I called cannot hear me.

Re: phone call connection time

computergeek541 — Wed, 21 Sep 2022 21:42:16 GMT

@VW3 wrote:
Why does it take up to 60 seconds for my phone call to be connected and for it to ring? Anything I can do to improve this or Public Mobile? If not I will switch back to Rogers.
As well quire often the person I called cannot hear me.

This can happen at any carrier. Allso, the other end can influence how long it takes to hear a ring sound when making an outgoing calls. Some carriers on the receiving end send a ringing sound to the outgoing caller immediately, while some other carriers send no sound at all while the receiving network tries to locate the device of the recipient. In those type of cases, it's out of Public Mobile's hands.

Re: phone call connection time

Community_QA — Thu, 22 Sep 2022 02:14:16 GMT

@VW3 always? or just particular number?

things like this is hard to trace, it could be an issue on the receiving ends as well