topic Re: change payment method in Get Support

change payment method

Bob13 — Wed, 21 Sep 2022 14:31:47 GMT

Need to change payment method, but locked out of account because I have auto pay and have not logged in for months. How do I get account access?

dust2dust — Wed, 21 Sep 2022 14:33:38 GMT

Are your services working? Can you try a different browser or device or private mode. Can you reset the password?

BKNS27 — Wed, 21 Sep 2022 16:22:16 GMT

If you can’t access your account as per @dust2dust.

You will then need to contact a CS_Agent to help you access your account.
Have you PIN ready when they contact you by pm.