topic Re: PUK number in Get Support

PUK number

Sandradw — Tue, 20 Sep 2022 23:46:49 GMT

The phone is saying the SIM is locked and that I need a PUK code. How do I get this code?

Remember — Tue, 20 Sep 2022 23:53:08 GMT

open a ticket with PM CS_Agent. at : https://publicmobile.ca/chatbot.

type: PUK and Contact Us
Finally Click here to submit a ticket
you will then direct to another page to open ticket.

check inbox(top right corner envelope icon) for response from CS_Agent.

BKNS27 — Tue, 20 Sep 2022 23:53:38 GMT

You will need to contact a CS_Agent by private message or create a ticket on SIMon Chatbot on this Community to get the SIM PUK.

If you have a Samsung phone, you will need a PUK from Samsung Canada for the phone PUK.

esjliv — Tue, 20 Sep 2022 23:53:47 GMT

This link can help you determine which Puk message you are receiving and how to solve it: