topic Re: SIM Card in Get Support

SIM Card

hkpigstoronto — Tue, 20 Sep 2022 23:22:39 GMT

<span;>I purchased a SIM card from Public on Aug. 22, 2022. The order # of which is 302952. I received the SIM card on Aug. 29, 2022. Today (Sept. 20), I received an email from Public that order 302952 is on the way to me. Please note that this order has been fulfilled. Please do not send another SIM card to me and charge me again.

Re: SIM Card

HALIMACS — Tue, 20 Sep 2022 23:24:54 GMT

@hkpigstoronto

It's very likely this was a glitch.

If your card has not been charged the amount for the SIM, when you receive it just keep it as a spare or use it as a referral for someone to come to public mobile and you'll both get rewarded!!!

Re: SIM Card

dust2dust — Tue, 20 Sep 2022 23:27:10 GMT

So this is the bug of the day...I'm wondering if you ever got any kind of shipping email back when you ordered or when it was shipped. A thought is that emails had been queued up and suddenly released for some inexplicable reason.

Re: SIM Card

esjliv — Tue, 20 Sep 2022 23:27:16 GMT

You asked this already @hkpigstoronto ...did you mean to go to a private message with CSA?

See you other post:

https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/td-p/879051

Re: SIM Card

hTideGnow — Tue, 20 Sep 2022 23:32:16 GMT

no need worry. It is just a glitch and PM sent wrong emails to number of users. Look like the order does not exist anyway.

Check your CC. If no charge, ignore the email

Re: SIM Card

esjliv — Tue, 20 Sep 2022 23:30:17 GMT

@hTideGnow wrote:
no need tworry.

Is that like a mix of a twerk and worry, a worry twerk @hTideGnow ?

Sorry, now I have visuals. 🙈

Re: SIM Card

Tragle — Wed, 21 Sep 2022 01:54:19 GMT

@hkpigstoronto Exact same scenario and same email I received today. Ignore it... it's a glitch as others have mentioned. My CC was not charged again.

Re: SIM Card

CountyDownIeUk — Wed, 21 Sep 2022 02:19:32 GMT

Look at all the similar complaints.....all just joined today or a few days ago.

Re: SIM Card

dust2dust — Wed, 21 Sep 2022 02:39:15 GMT

But why? If they're recent customers then they're wondering wth. I remember one of these names from a prior thread. So I say this is something legit that the company pulled another stupid stunt.

FrancoBarbiero - today - 1 post
JamesJurome - today - 1 post
MelonFanta - Sep 9 - 9 posts
Pickle13 - today - 1 post
AustinSeth - Aug 30 - 3 posts
jonold - today - 1 post
Amparo - today - 1 post
CPW - today - 1 post
Ashishg47 - today - 1 post
AzzySIM - today - 2 posts
Gina_W - Aug 25 - 1 post
Kendra3 - Sep 6 - 1 post
callumelsdon - Sep 18 - 4 posts
hkpigstoronto x2 - today - 1(2) post(s)
Srandall - today - 1 post

Re: SIM Card

JL9 — Wed, 21 Sep 2022 02:53:18 GMT

Yeah something seems off for sure, not only a glitch but the fact you received your sim within a week is something I haven't heard of in quite a long while?! Maybe they are improving shipping times and hopefully they resolve this email issue.

Re: SIM Card

MarieGee — Sat, 24 Sep 2022 20:29:50 GMT

yes I also had the same thing happen