https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/191373#M59799 <P>My 90 day plan expired today and I was scheduled to change my plan to a 6gb 90 day plan for $135. I have auto pay on so it automatically withdrew money from my account and it just renewed my previous plan.</P><P>I'm not sure why this happened since my plan was supposed to switch to the new one</P> Tue, 04 Jan 2022 19:45:09 GMT DragonVXD 2022-01-04T19:45:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/191373#M59799 <P>My 90 day plan expired today and I was scheduled to change my plan to a 6gb 90 day plan for $135. I have auto pay on so it automatically withdrew money from my account and it just renewed my previous plan.</P><P>I'm not sure why this happened since my plan was supposed to switch to the new one</P> Tue, 04 Jan 2022 19:45:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/191373#M59799 DragonVXD 2022-01-04T19:45:09Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/191375#M59800 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/30305">@DragonVXD</a>, sorry to hear about your issue.&nbsp; You will need to message a MOD for assistance, click on this link <A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"><FONT color="#0000ff"><U>Moderator Team</U></FONT></A> to send a private message .</P><DIV>In your message please include:</DIV><DIV>* PM account email address</DIV><DIV>* PM phone number</DIV><DIV>* Detailed explanation</DIV><DIV>Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)</DIV><DIV>&nbsp;</DIV><DIV>More info on moderators: <A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"><FONT color="#0000ff"><U>https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...</U></FONT></A></DIV> Wed, 11 Oct 2017 13:15:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/191375#M59800 ShawnC13 2017-10-11T13:15:40Z