topic Re: email reset in Get Support

email reset

chloegillis69 — Tue, 20 Sep 2022 15:12:24 GMT

how can i reset my email in order to pay my phone bill

Re: email reset

will13am — Tue, 20 Sep 2022 15:14:20 GMT

@chloegillis69 , do you mean change the email address associated with the self serve account? If so, you need to use the chatbot link to initiate a support ticket. In the mean time you can use 611 on your phone to make a payment.

Re: email reset

chloegillis69 — Tue, 20 Sep 2022 15:15:30 GMT

thanks i will try the chatbot again

Re: email reset

hairbag1 — Tue, 20 Sep 2022 15:20:34 GMT

You can dial 611 to make payment using your on-file credit card...you'll need your PM pin number.

You can go to Shell Gas or Walmart and get payment vouchers...then dial 611 to add them to your acct.

Deal with email issue later.