topic Re: It's time for me to leave PM in Get Support

It's time for me to leave PM

7789849803 — Tue, 04 Jan 2022 19:45:08 GMT

Hello everyone,

After much deliberation, I have decided to leave PM and switch to Fido. I am still a strong supporter of the self-serve approach to mobility, but I've become disillusioned with the light-hearted attitude that PM has demonstrated towards solving its ongoing technical glitches over the last year and a half with the various systems. The fact that PM is not a beta product anymore only serves to reiterate how they seem to think all is well for the most part, while customers like me suffer for over a month with unresolved issues with the referral system.

I intend to immediately discontinue my participation in the community, but to continue using my PM SIM until my remaining credits run out - or until the service stops working due to yet another technical problem - whichever occurs first. But I'm decidedly not spending another minute of my time struggling with threads and tickets, just to have absolutely no action taken on my problems.

I will miss participating in the community, and especially working with the other Oracles. But fortunately this will also free up my time for other (less frustrating) endeavours.

My most sincere thanks to @Jeremy_M and to the rest of the PM staff for listening to all my complaints with an open mind - even though they couldn't ultimately do anything to change my bad impression of the company.

It's been real.

Re: It's time for me to leave PM

Jeremy_M — Thu, 09 Jun 2016 20:48:47 GMT

Hey @7789849803,

Thank you for everything, we truly wish you the best!!

From all of us at Public Mobile

Re: It's time for me to leave PM

Luddite — Thu, 09 Jun 2016 21:13:06 GMT

Maybe a new colander would resolve all your problems.

Will miss your contributions. Have fun wherever you go.

Re: It's time for me to leave PM

NDesai — Thu, 09 Jun 2016 21:27:00 GMT

Wait, what? Is this actually you?

I am really sad to hear this from one of the Oracles. I don't know what problems you had and not sure why they did not help you resolve, but we will miss your participation in the community for sure.

Wish you the best luck!!!

Re: It's time for me to leave PM

srlawren — Thu, 09 Jun 2016 22:34:45 GMT

@7789849803 you already know that I am definitely disappointed to see you go, but understand the reasons. I hope that Fido treats you well and that you are free to pursue a life of religious fulfillment. [this is a reference to the movie Airplane!, in case anyone thinks I'm being serious about the fulfillment]. In all seriousness, hope it's a smooth experience for you.

Be sure to check your mailbox regularly for your commomerative, limited edition, platinum-plated collander, numbered and signed by Bob & Sue--it's the official "buh-bye" gift from the mothership. Take care, my friend.

Re: It's time for me to leave PM

jairolevi — Thu, 09 Jun 2016 22:50:08 GMT

I know what you feel...

I too have been experiencing silly issues for a while that don't seem to get resolved, the one that frustrates me the most is the "Referrals" one ( referrals not counting ).

I was looking on Fido too, they have good internet only plans, on LTE, affordable. I'd like to give PM the chance to fix my issues first but this seems to be going nowhere.

Good luck,

JL.

Re: It's time for me to leave PM

makkahn28 — Thu, 09 Jun 2016 23:44:57 GMT

Though understandable, I intend to stick with PM, as I have so far not encountered any serious issues so far, and I have confidence that they will in time get things under containment, and all systems back to station keeping

Re: It's time for me to leave PM

TroyDaBes — Fri, 10 Jun 2016 00:52:00 GMT

That's really a shame. To think one of the oracles will be leaving. If you don't mind, what's your plan on Fido?

Re: It's time for me to leave PM

ckl — Fri, 10 Jun 2016 23:52:26 GMT

I was wondering about your absence on the forums. You are usually quite active, but recently, you've all but disappeared. Now I know why.

A big loss for PM for sure.

Re: It's time for me to leave PM

kav2001c — Sat, 11 Jun 2016 15:08:22 GMT

It is unfortunate that they did not resolve the outstanding issues

Wish you all the best

Re: It's time for me to leave PM

NDesai — Thu, 28 Jul 2016 19:36:17 GMT

@7789849803 The recent plan change might interest you. Hope to see you around if you decide to come back.

Re: It's time for me to leave PM

kav2001c — Tue, 06 Sep 2016 17:34:18 GMT

I know I am bumping a really old thread, but OP must be kicking himself now

If he had of just waited a couple more months...

For those who had not seen it yet:

$50 per month, Canada wide calls & 4GB of data with Global txt

Pretty amazing plan I think

Re: It's time for me to leave PM

ckl — Tue, 06 Sep 2016 17:40:23 GMT

@kav2001c where is this?

Re: It's time for me to leave PM

kav2001c — Tue, 06 Sep 2016 17:44:32 GMT

@ckl thats Fido's super secret migration plan

They trying to prevent Mobilicity clients fleeing en masse so have offered a handful of very compelling offers to prepay & port in clients

Fido also has the advantage of LTE (unlike Chatr which is 3G only)

Re: It's time for me to leave PM

ckl — Tue, 06 Sep 2016 18:24:29 GMT

@kav2001c Oh. I thought that was another one of PM's new plans...

EDIT: Ok. I just found the thread on the RFD forum. It seems you are able to migrate to this plan from either directly from Mobilicity or Chatr prepaid. So, in true RFD fashion, there are lots of non-mobi and non-chatr people who are trying to get around this restriction.

Re: It's time for me to leave PM

kav2001c — Wed, 07 Sep 2016 19:17:07 GMT

@ckl wrote:
So, in true RFD fashion, there are lots of non-mobi and non-chatr people who are trying to get around this restriction.

I would give you 2 bravos for this if I could

Re: It's time for me to leave PM

Rockdaddy22 — Sat, 10 Sep 2016 22:08:46 GMT

This is sad news, I just noticed, I hope it all wasn't do to the referral glitches. You would think PM could of fixed that pretty easily.

Re: It's time for me to leave PM

kav2001c — Sat, 25 Mar 2017 02:26:40 GMT

@Rockdaddy22 you would think so but you would be wrong

My account is pretty messed up now as well, I will need to manually send them a private message each time to fix

I really would like something in writing confirming this but as online only need to just take their word for it

Re: It's time for me to leave PM

canucks4life — Sat, 25 Mar 2017 19:31:56 GMT

It would be nice if @Dave_M would provide another state of the union address there has not been a peep since December.

Re: It's time for me to leave PM

Rockdaddy22 — Sat, 25 Mar 2017 19:54:14 GMT

I think things are pretty good right now. I haven't been as active lately, so I'm not sure what the most current issues are.