topic Re: Special Service Phone Numbers (e.g. *OPP) in Get Support

Special Service Phone Numbers (e.g. *OPP)

s2scotty — Tue, 04 Jan 2022 19:45:03 GMT

I have noticed that PM does not seem to support "special service numbers." Is this something that is possible. I can volunteer to build (and, perhaps, maintain) the list.

Examples desired are,

*MTP (687) - Metro Toronto Police (non-911)

*OPP (677) - Ontario Provincial Police

*CAA (222) - C.A.A.

Thanks,

Re: Special Service Phone Numbers (e.g. *OPP)

Jeremy_M — Thu, 09 Jun 2016 17:39:30 GMT

Hi @s2scotty,

Thank you for bringing this to our attention. If possible, can you add more clarity to my questions below, so I can better understand the experience?

With the numbers you provided in your post, are these numbers the full extension to dial out to if one wanted to reach these "special service numbers"? (Meaning, I would only need to dial 222 to reach C.A.A)
Which talk plan do you have included in your service with Public Mobile?
Also, when dialing out did you compose the *before the number?
Lastly, do you receive an automated message when dialing out to these numbers?

Thanks,

Jeremy

Re: Special Service Phone Numbers (e.g. *OPP)

s2scotty — Sat, 11 Jun 2016 04:04:13 GMT

Hi @Jeremy_M,

1. To reach the CAA, as the example, you would dial: *222 + SEND. As a point of clarity/interest, on "smater" phone OSs and contact/dialer apps, you can store letters in contact number fields, thusly, you could store *C-A-A and the dialer would, at dial time, normalize it to just plain *222. But alpha's in number fields has zero to with the carrier and SSPN's.

1b. Note that #nnnn are valid too. STAR *nnnn are usually service and public -- Police, Public Broadcaster traffic reporting (*680, *1010, et cetera) . Hashtag #nnnn are corporate or private. For example, #11-11, would be Pizza-Pizza. Now, these private/commercial ones are by special prior arranagement and, in this example, P-P is paying. Not so interested in #nnnn's.

2. I run Canada-wide voice plan, presently.

3. "Sorry, we don't support the short code you're trying to reach."

The prime carriers support many of these -- Telus, Bell Mobility and Rogers each/all.

Re: Special Service Phone Numbers (e.g. *OPP)

s2scotty — Sat, 25 Jun 2016 04:15:56 GMT

bump

Re: Special Service Phone Numbers (e.g. *OPP)

Jeremy_M — Thu, 14 Jul 2016 14:10:54 GMT

Hey @s2scotty,

We've enabled the following shortcodes:

Canada-wide special numbers:
*CAA (*222) Canadian Automobile Association
*16 Canadian Coast Guard
*666 CANUTEC (report toxic spills):
*282 Canadian Tire Auto Club:

Ontario special numbers:
GTA:
*98 FM98 Traffic Call
*680 AM680 Traffic Call

Toronto:
*687 Toronto Police

Ontario:
*677 Ontario Provincial Police

British Columbia special numbers:
*TV4BC (*88422) Television for British Columbia (BC only)

Quebec special numbers:
*4141 Sûreté du Québec

Note: If you would like to volunteer as mentioned to build and keep the list active, your more then welcomed too.:)

Cheers,

Jeremy

Re: Special Service Phone Numbers (e.g. *OPP)

s2scotty — Sat, 23 Jul 2016 14:39:50 GMT

Hey @Jeremy_M,

Thanks for the great news! Sorry for the delay in responding but we were enjoying cottage country.

Happy to cull the list.

I'm Ontario based; therefore, if there are folks out there with knowledge of their/other provinces' *nums, I'd be happy to receive those numbers here for inclusion.

Thanks @Jeremy_M

Re: Special Service Phone Numbers -- ONTARIO POLICE

s2scotty — Tue, 26 Jul 2016 23:35:36 GMT

Hey @Jeremy_M, Here is the Ontario POLICE services that I know of. In cases of true emergency, always dial 9-1-1; however, in cases of less urgency, these are direct to the communications centres.

*705	ON Barrie Police Services *705	POLICE
*277	ON Brantford Police Service *277	POLICE
*377	ON Durham Regional Police Service *377	POLICE
*4258	ON Halton Regional Police Service *4258	POLICE
*477	ON Hamilton Police Service *477	POLICE
*577	ON London Police Service *577	POLICE
*3911	ON Niagara Regional Police Service *3911	POLICE
*677	ON Ontario Provincial Police (OPP) *677	POLICE
*777	ON Peel Police Service *777	POLICE
*7267	ON RCMP Police *7267	POLICE
*394	ON Toronto Police Communications Centre *394	POLICE
*687	ON Toronto Police Service *687	POLICE
*5977	ON Waterloo (Kitchener) Regional Police *5977	POLICE
*6277	ON Woodstock Police Service *6277	POLICE
*9675	ON York Regional Police Services *9675	POLICE

Re: Special Service Phone Numbers (e.g. *OPP)

kutzki — Tue, 26 Jul 2016 12:36:00 GMT

This is awesome! Thanks guys 🙂

Re: Special Service Phone Numbers (e.g. *OPP)

pm-smayer97 — Wed, 22 Aug 2018 09:23:53 GMT

@CS_Agent

These special service numbers are free when on Telus. Are they free calls when using PM?

What if you only have the $10/50 mins plan?

See Reference table from Telus here:

https://www.telus.com/en/on/support/article/special-service-mobile-numbers

Re: Special Service Phone Numbers (e.g. *OPP)

Anonymous — Wed, 22 Aug 2018 14:53:28 GMT

I'm still waiting for news of the addition of *5555 for BC forest fire reporting.

Re: Special Service Phone Numbers (e.g. *OPP)

pm-smayer97 — Thu, 25 Oct 2018 10:53:38 GMT

@Jeremy_M wrote:
Hey @s2scotty,

We've enabled the following shortcodes:

Canada-wide special numbers:
*CAA (*222) Canadian Automobile Association
*16 Canadian Coast Guard
*666 CANUTEC (report toxic spills):
*282 Canadian Tire Auto Club:

Ontario special numbers:
GTA:
*98 FM98 Traffic Call
*680 AM680 Traffic Call

Toronto:
*687 Toronto Police

Ontario:
*677 Ontario Provincial Police

British Columbia special numbers:
*TV4BC (*88422) Television for British Columbia (BC only)

Quebec special numbers:
*4141 Sûreté du Québec

Note: If you would like to volunteer as mentioned to build and keep the list active, your more then welcomed too.:)

Cheers,

Jeremy

So can anyone, like @CS_Agent, @Alan_K, confirm that calls using these shortcodes are free on the $10/mo plan, like they are on Telus?

What about other *numbers, like the ones for police services listed below here:

https://productioncommunity.publicmobile.ca/t5/Discussions/Special-Service-Phone-Numbers-e-g-OPP/m-p/59893/highlight/true#M14942

What about *680, *1010, etc?

Re: Special Service Phone Numbers (e.g. *OPP)

pm-smayer97 — Thu, 25 Oct 2018 10:55:18 GMT

@Anonymous wrote:
I'm still waiting for news of the addition of *5555 for BC forest fire reporting.

For anyone else following, the discussion about *5555 shifted here:

https://productioncommunity.publicmobile.ca/t5/Discussions/5555/m-p/262243#M74981

but it would be nice to bring it back into this thread... 😕

Just sayin...

Re: Special Service Phone Numbers (e.g. *OPP)

Anonymous — Thu, 25 Oct 2018 14:46:28 GMT

@pm-smayer97: Try them. 🙂

When PM announced in that other thread that *5555 was now set up of course I tested it and no it did not count against my 50 minutes.

It would seem that there are some policy statements here that say one thing but in actuality behave otherwise.

Some might suggest to just let sleeping dogs lie. Perhaps inform whoever's asking by pm. Which maybe I should've here too 🙂

Now, if you think you've been wronged wrt those policy statements then of course ya gotta say somethin'.

Re: Special Service Phone Numbers (e.g. *OPP)

telkwajim — Thu, 21 Jan 2021 18:51:20 GMT

Pls add 511 Highway Conditions

I believe it is Canada wide.

Thank you.

Re: Special Service Phone Numbers (e.g. *OPP)

BasesLoadedWalk — Thu, 21 Jan 2021 19:37:30 GMT

@telkwajim wrote:
Pls add 511 Highway Conditions
I believe it is Canada wide.
Thank you.

I've only ever seen 511 highway conditions in the USA.

Re: Special Service Phone Numbers (e.g. *OPP)

Anonymous — Fri, 22 Jan 2021 00:44:38 GMT

@telkwajim : Works in BC.

Further to Nezgar's post below...not surprisingly it consumes minutes on the $10 plan too.

Re: Special Service Phone Numbers (e.g. *OPP)

Nezgar — Fri, 22 Jan 2021 00:19:45 GMT

@telkwajim

Both *511 and 511 work in Saskatchewan and reach the Sask Highway Hotline.

Edit: Furthermore, BOTH consume minutes on the $15 plan. In SK theres always 1-888-335-7623 instead if that is a concern. 🙂

Re: Special Service Phone Numbers (e.g. *OPP)

bobcatguy1 — Wed, 17 Jan 2024 20:06:46 GMT

is it possible to somehow dd city news in Vancouver b.c.'s traffic reporting line to the list of digits we re no longer able to call *1130.

thanks so much