Data is not working!!

Casimyml — Mon, 19 Sep 2022 11:56:26 GMT

I changed my plan on Friday and I can’t access my data😤

help someone!!

Re: Data is not working!!

softech — Mon, 19 Sep 2022 12:12:08 GMT

@Casimyml there has been a glitch for those who made the plan changrvon Friday. Please open ticket with PM support and they will sort this out:

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

TheHarries3 — Mon, 19 Sep 2022 12:51:33 GMT

Same. Make sure to submit a ticket. They are aware there is an issue and working on fixing!