topic Re: I can’t create an account because my SIM number doesn’t work in this website in Get Support

I can’t create an account because my SIM number doesn’t work in this website

Pops24 — Mon, 19 Sep 2022 00:23:34 GMT

Help please

Re: I can’t create an account because my SIM number doesn’t work in this website

dust2dust — Mon, 19 Sep 2022 00:27:25 GMT

Do you mean just activating? Or did you activate in a store some time ago and now you can't create the login account?

Are you sure it's a Public sim?

Re: I can’t create an account because my SIM number doesn’t work in this website

RossN — Mon, 19 Sep 2022 00:28:52 GMT

@Pops24 hi are you trying to activate an account ,is it a new sim card?how far did you get in the process?

Re: I can’t create an account because my SIM number doesn’t work in this website

esjliv — Mon, 19 Sep 2022 00:39:43 GMT

@Pops24 - where and when are you receiving the issue?

If activating a public mobile sim card through the activation pages here, and you did not get to the payment section yet, back out of the tab and opening separate tab in incognito mode, then try again.

You may also try this method, click this link to use the: Public Mobile Online Activation Assistance

Re: I can’t create an account because my SIM number doesn’t work in this website

BKNS27 — Mon, 19 Sep 2022 03:14:22 GMT

@Pops24

Where did you get the PM SIM?

Don’t enter your old SIM card number from another carrier like another customer tried to do to port their old number over.

Re: I can’t create an account because my SIM number doesn’t work in this website

computergeek541 — Mon, 19 Sep 2022 03:17:06 GMT

The same person already said that.