topic Re: Add on problems in Get Support

Add on problems

jgoproud — Sun, 11 Sep 2022 15:31:00 GMT

I’ve purchased a 10 day US minutes add-on it came off my credit card and I still am getting notifications that I am out of US minutes

hairbag1 — Sun, 11 Sep 2022 15:33:32 GMT

The 10 Day US minutes will only work while you're in US.

Try manually selecting AT&T.

Outdoorsman — Sun, 11 Sep 2022 15:36:18 GMT

@jgoproud hi where are you in the US ? there are many issues with 3g shutting down try 2g with T-mobile 😀

RossN — Sun, 11 Sep 2022 15:39:33 GMT

@jgoproud hello are you in the States? if still in Canada and trying to call down south then you have the wrong add on

Alexandf — Sun, 11 Sep 2022 21:38:25 GMT

reboot phone not works, open ticket with PM support and ask them for refund

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

have trouble with Chatbot: private message CS_Agent at:

Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you ther

jgoproud — Mon, 19 Sep 2022 01:31:47 GMT

Thanks

resolved😃